F&Qs
Questions asked by Jasneet:
- What price you are going to charge to customers?
Answer: My base price is $20, but cost will go up if customer chooses fancy designs that require superior ink and fabric.
- What methods will you use to attract and retain customers within each target market segment?
Answer: a) Loyalty program
b) Birthday offers
c) Special discounts.
3. How would you handle customer inquiries or feedback within each target market segment?
Answer: Skeena creations will ensure that it is providing responsive customer service by responding to customer inquiries, calls or emails on time. As customer segment will expand, I will be hiring employees who will help me responding to my customers on time.
4. What makes your business unique from others?
Answer: Low price, customization, better customer service and community engagement.
5. If any customer demand for fabric or design, will your price differ?
Answer: Yes. The pricing will be according to the material used in the good. If a customer
asks for a design that demands more work and superior materials that definitely will raise
the price.
Questions asked by Karan:
- How long will it take to print a particular design if a customer wants to put his own name or brand on a t-shirt?
Answer: Well, preparing one t shirt will take approximately one hour.
- Will you work with a sports team or educational institution to open a store or post an advertisement to promote your business?
Answer: Of course, such opportunities will be a game changer for Skeena creations. I will be talking to the management of sporting events so we can print clothing for their teams.
- What level of quality will you employ for your raw materials and will this item meet the pricing point if a buyer requests a particular fabric?
Answer: I will begin with the basic cotton fabric that will keep my retail price around $20. But if a customer demands a particular fabric then price will change according to the raw material used to make final product.
Questions asked by Dalbir (Making Changes)
Investor Questions:
- How does Skeena Creations present market share in Terrace’s t-shirt printing business, and how does it want to grow it during time?
Answer: Skeena Creations is currently aiming to establish itself as a premier provider of t-shirt printing services in the Terrace region. Even though, there are existing businesses offering similar services, Skeena Creations stands out by offering more customizable options and affordable services. In the future, the company is planning to expand its market share by using innovation, cutting-edge technologies and a customer-centric approach. This expansion will involve other towns like Kitimat and Prince Rupert to increase the customer base.
2. What precautions are necessary for customer satisfaction, quality control especially in the competitive era?
Answer: To ensure customer satisfaction and quality control in competitive era, Skeena Creations will implement several precautions such as regular quality checks throughout the production process, using high-quality materials and printing equipment, providing excellent customer service and offering customization options to meet diverse customer needs. In addition to that, company will invest in staff training and streamlined operational processes, which will lead our company to consistent product quality and customer satisfaction.
3. While making an investment in Skeena creations are there any legal factors that the investor should be aware of?
Answer: Yes, investors should be aware of legal factors that may affect the business like adhering to the regional laws governing licensing and regulation of printing businesses, intellectual property rights related to designs and trademark, employment regulations and hiring practices, any liability concern related to defective products. Investors may reduce the risk by getting legal counsel.
4. In what capacities does Skeena creations would like to separate itself from the competitors by providing the similar services?
Answer: Skeena Creations wants to stand out by providing more individual alternatives, affordable prices and exceptional customer service. In addition to that company plan to stay ahead in the game by using innovation and cutting-edge technology.
Customer questions:
Customer Questions:
- What types of customize designs are available in T-Shirts?
Answer: Skeena Creations offers a wide range of customizable t shirts including graphics, text, photos and quotes etc. Customers can choose their own favourite design and have it printed on their chosen colored T-shirt.
2. Is there any customer service is available in Skeena Creation for the queries of the customers?
Answer: Yes, Skeena Creations provides customer service to address queries and concerns of customers. Customers can reach out for assistance or support through various channels such as phone, email or in-person visits to the store.
3. What are the plans for the delivery and the shipping orders?
Answer: The delivery option is available for local and nearest towns. In future, we will try to expand our delivery network. Customer can choose the most suitable option based on their preferences and urgency of their order.
4. How is quality and client fulfilment at Skeena Creations?
Answer: Quality and client fulfilment are our top priorities. The company ensures that customer has received a good quality product in an affordable price. Quality control measures are in place to meet customers’ expectations for every order. Skeena Creations takes care of every customer and makes sure that they have a good experience with the company.